Phone Safety

When seeking help for domestic violence, call from a public pay phone or another phone outside the house if possible. You can call 911 for free on most public phones, so know where the closest one is in case of emergency.

  • Call collect or use a prepaid phone card. Remember that if you use your own home phone or telephone charge card, the phone numbers that you call will be listed on the monthly bill that is sent to your home. Even if you’ve already left by the time the bill arrives, your abuser may be able to track you down by the phone numbers you’ve called for help.
  • Check your cell phone settings. There are cell phone technologies your abuser can use to listen in on your calls or track your location. Your abuser can use your cell phone as a tracking device if it has GPS, is in “silent mode,” or is set to “auto answer.” So consider turning it off when not in use or leaving it behind when fleeing your abuser.
  • Get your own cell phone. Consider purchasing a prepaid cell phone or another cell phone that your abuser doesn’t know about. Some domestic violence shelters offer free cell phones to battered women. Call your local hotline to find out more.

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