About Us

Hope reflects belief.

Our Mission & History

Our mission is “to provide a safe sanctuary from abuse and domestic violence for the purpose of healing and growth.” A shelter in Payson was the dream of Cheryl Gay and Terry Morris. In the very beginning stages, community residents had garage sales to generate income for the shelter. Time Out was incorporated on May 11, 1992.

October 25, 1993, the shelter doors opened. 2024 will mark our 31st year serving Northern Gila County and all of Arizona.

Since opening the doors, Time Out has provided thousands of safe bed nights for survivors and their children as well as transitional housing, a variety of advocacy services to community clients residents. We remain committed to our loving mission statement.

So what do we do?

We operate a 28-bed shelter for victims 24/7.

    • In our first 30 years, we were a safe place to sleep, grow, and recover for 4,573 individuals, providing 148,985 bed nights of rest to troubled families.
    • We are part of a network of shelters across the country, offering safe shelter for anyone in need. This means sometimes we take in those from outside our area who require distance to be safe. Likewise, we help Gila County residents locate safe shelter elsewhere for the same reason. However, statistically, more than half of our shelter residents and all of our non-shelter clients are local.

We offer hotline, counseling, advocacy, job support, lay legal, and other services to both those in shelter and to survivors in the community who need support for abuse issues, as well as community outreach and education to try to prevent abuse in our community.

    • In our first 30 years, 5,823 area residents came to us for non-shelter advocacy and support services.
    • In that same period, we answered 24,615 calls for help, information, and support through our Crisis Line.

 We also provide and support transitional programs to help survivors who have been in shelter to have a successful return to the larger community.

Phone: 928-472-8007
Access-TTY: 1-800-367-8939
Access-Voice: 1-800-842-4681
Spanish-TTY: 1-800-842-2088
Speech to Spanish: 1-800-842-6520

NOTE: If you are in immediate danger or require emergency medical services, please call 911 or go to your nearest emergency room. If you are in crisis, call Time Out, Inc. This is a free, 24-hour hotline, 928-472-8007.